Can I return my items?

You have the right to return your item within 14 days without giving a reason. The withdrawal period expires 14 days after you receive the package.

Please contact us via our contact page or email info@onyxridecare.nl to register your return.

Not satisfied? Get your purchase price back!

We believe in and stand behind all Onyx Ride Care products. With proper use, we guarantee success.
That's why we offer a 14-day money-back guarantee!

Do you have any questions about the product or would you like to learn more about how to use it correctly?
Please feel free to contact our team at info@onyxridecare.nl or visit our contact page .
We will then immediately start working to see what we can do for you.

When can I expect my money back?

Once we receive your item(s), our returns department will inspect and restock the goods. Once this is done, our accounting department will automatically issue a refund back to your original payment method. Please note that it may take 2-4 business days for the money to appear back in your account.

* The costs for returning the order are at your own expense and risk.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.